Privacy Policy & Marketplace Disclaimer

Effective Date: September 12, 2026

Website: Shop.haldwanicity.com

Operated by: HaldwaniCity.com

Welcome to Shop.haldwanicity.com (“we,” “our,” or “us”). We value your privacy and are committed to safeguarding the personal and business information you share with us. This Privacy Policy explains how we handle your data, alongside our operating terms as a listing and discovery platform.

1. Platform Nature & Transaction Disclaimer (Important)

Directory & Display Only: Shop.haldwanicity.com operates solely as an online product discovery and business listing platform. Our role is strictly limited to showcasing products, services, and seller contact information to facilitate local connections to promto.
No Direct Dealing or Intermediary Role: We are not an e-commerce merchant, broker, or agent. We do not participate in negotiations, agreements, quality assessments, pricing disputes, or order fulfillments between buyers and sellers.
No Responsibility for Payments: We do not collect, process, or hold payments for products or services listed on the site. All monetary transactions are conducted independently and directly between the buyer and the seller off-platform. We are not liable for non-payment, fraud, chargebacks, or transaction failures.
No Responsibility for Shipping & Delivery: We do not manage logistics, inventory, packaging, shipping, or returns. The complete responsibility for delivery, item condition, and fulfillment rests entirely with the respective seller and buyer.

2. Platform Purpose & Scope for Startups & Small Businesses

Startup & Small Business Showcase: Shop.haldwanicity.com operates primarily as an accessible discovery directory and product showcase portal designed to boost local commerce. Tools like free product submissions are intentionally offered to help emerging ventures gain visibility with zero initial overhead.
Display & Contact Platform Only: Our role is strictly limited to showcasing products, business profiles, and public contact information. We are not an e-commerce retailer, warehouse distributor, payment intermediary, or broker.
No Dealing or Intermediary Liability: We do not negotiate contracts, verify item quality, enforce sales agreements, or arbitrate pricing disputes between shoppers and independent sellers.
No Payment Handling: We do not collect, hold, escrow, or process payments for any items listed on the site. All financial settlements occur independently and directly between the buyer and the seller off-site. We carry no liability for payment failures, fraud, or chargebacks.
No Delivery or Logistics Involvement: We do not handle courier dispatch, product transit, packaging, shipping, or returns. Order fulfillment and handovers remain solely the responsibility of the participating small businesses and their customers.

3. Information We Collect

We collect information directly from you when you register, use your dashboard, or submit listings:

Account & Profile Information: When registering on Shop.haldwanicity.com, we collect your name, email address, phone number, business name, and login credentials.
Listing Data: Details submitted through “Add Free Product” or “Add New Product” forms, including product titles, descriptions, pricing, specifications, shop locations, and images.
Public Seller Information: Business contact numbers, addresses, and store details provided during listing submission are publicly displayed so potential customers can contact you directly.
Technical & Usage Logs: IP addresses, browser versions, login sessions, and standard web cookies collected to maintain site security, session states, and prevent spam.

4. How We Use Your Information

We process user data for the following legitimate purposes:

To authenticate user accounts and manage access to the vendor dashboard.
To publish, display, and categorize submitted products on the public marketplace.
To facilitate direct customer-to-seller inquiries via publicly shared contact channels.
To identify, prevent, and moderate unauthorized access, duplicate spam submissions, and fraudulent listings.
To send system notifications, password resets, and critical account updates.

5. Public Listings and Data Sharing

Public Nature of Submissions: Any product details, prices, shop addresses, or telephone numbers submitted for display are public by design. Do not include private, sensitive personal credentials in public listing fields.
Third-Party Service Providers: We do not sell or trade personal information. Necessary technical data is shared solely with trusted hosting providers, database backups, and security tools essential to operating the website.
Legal Disclosure: We reserve the right to share account details or IP logs with law enforcement authorities if required by applicable Indian laws or judicial orders.

6. Cookies and Session Management

Our platform uses standard WordPress session cookies to:

Keep you logged in securely while navigating the dashboard.
Retain form inputs and prevent repeated logins.
Track basic performance and server metrics.

You can disable cookies through your web browser; however, key features such as logging in and posting listings may stop functioning properly.

7. User Rights and Data Control

Listing Management: Sellers can modify, update, or remove their active products directly from their dashboard at any time.
Account Deletion: If you wish to delete your vendor account and completely remove your associated listings from Shop.haldwanicity.com, you can send an account removal request to our support team.

8. Changes to This Policy

We may update this Privacy Policy and Marketplace Disclaimer periodically to reflect site improvements, operational updates, or legal compliance. Revisions will become effective immediately upon posting to this page.

9. Contact Information

For questions, listing support, or privacy inquiries:

Platform: HaldwaniCity.com (Shop Portal)
Location: Haldwani, Uttarakhand, India
Email: [email protected]